Viking kitchens, put right the first time.
Ranges, built-in refrigeration, wall ovens and dishwashers — diagnosed properly, priced before the work starts, and tested in front of you before we leave.
Crews out 8:00 am – 8:00 pm, seven days · the phone is answered 24/7
- Viking equipment only
- $89 service call, credited against the repair
- 12-month guarantee
A narrow specialism, on purpose
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Viking-only workload
Professional ranges, built-in refrigeration, wall ovens and dishwashers. One brand, so the failure patterns are familiar before we arrive.
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Diagnosis before parts
Manifold pressure read, spark modules and igniters tested, temperatures logged. Nothing is ordered on a hunch.
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Eastside-based
Dispatched from Kirkland, not routed over from Seattle. Morning calls in Moss Bay and Juanita usually land the same day.
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One year on the work
Parts and labour carry a twelve-month guarantee. Written price agreed before a panel comes off.
Four appliances, known inside out
Everything below is Viking-specific work. The symptoms are the ones people actually describe on the phone — if yours is on the list, we have seen it this month.
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01Viking Range Repair
Ignition, gas delivery and simmer faults on Viking professional sealed-burner ranges and rangetops.
- The front burner keeps clicking long after the flame is already up
- Simmer will not hold — the flame either roars or drops out completely
- Three burners light straight away, the back left just hisses and never catches
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02Viking Refrigerator Repair
Built-in and free-standing Viking refrigeration — cooling loss, defrost faults, water in the base and ice production problems.
- Fresh food side has drifted into the mid-50s while the freezer is still rock solid
- Water pools under the crisper drawers every few days and refreezes into a sheet
- The compressor runs constantly and the floor in front of the unit is warm
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03Viking Oven Repair
Calibration drift, element and igniter failures, convection faults and door-seal problems on Viking wall ovens and range ovens.
- It says 350 but an oven thermometer on the middle rack reads closer to 310
- Preheat takes forty minutes and it still beeps ready far too early
- The broil element glows in patches at one end and stays dark at the other
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04Viking Dishwasher Repair
Drainage, wash-arm and control faults on Viking panel-ready and stainless dishwashers, including leak tracing.
- There is standing water in the bottom of the tub at the end of every cycle
- Glasses come out with grit on them and the top rack is still soaking wet
- It stops mid-cycle, flashes a code for a moment, then quietly resets itself
Three steps, no surprises in between
The order never changes. You know the price before a panel comes off, and you see the unit working before we pack the van.
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01
Tell us what it is doing
The model plate and a plain description of the symptom get us most of the way there. A burner that clicks after lighting and one that never lights are two different repairs, and we would rather know which before loading the van.
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Diagnose on site
Gas pressure at the manifold, spark module output, thermistor and probe resistance, drain and pump readings on dishwashers, temperatures logged over a full cycle on refrigeration. You get the actual cause, in words that make sense.
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Repair, then prove it
Price agreed first, then the work. Before we pack up, the unit is run again and the readings are shown to you — a burner lit and left on low, an oven brought up and checked against a probe, a wash cycle run to a dry tub.
Kirkland, corner to corner
We work the whole city and the north Eastside around it. These four neighbourhoods sit on the daily route, so morning bookings there usually get an afternoon slot.
- Moss Bay 98033 Downtown Kirkland and the waterfront blocks, where narrow condo kitchens and panel-ready Viking installs are the norm.
- Juanita 98034 Split-levels and mid-century remodels around Juanita Bay, many now on their second Viking range.
- Totem Lake 98034 Newer townhouse and mixed-use construction north of NE 124th, usually fitted with a full Viking suite.
- Bridle Trails 98033 Large-lot custom homes on the Bellevue line — professional ranges and built-in refrigeration in near-daily use.
Work out what is wrong first
Written from real Kirkland call-outs. If one of these saves you a visit, that is a good outcome for both of us.
- Standing Water in a Viking Dishwasher After Every Cycle An inch of water left in the tub is a drainage problem, and the drain pump is the least likely cause. Work through the filter, the air gap, the hose loop and the disposer knockout before anyone quotes you a pump. Read
- Viking Range Burner Clicks But Will Not Light A Viking sealed burner that sparks and sparks without catching is nearly always a spread, wet or misaligned cap — not a dead spark module. How to tell the two apart before you pay for the wrong part. Read
What people say afterwards
5.0 / 51,429 reviews
Simmer would not hold on two burners. It turned out to be pressure at the regulator, not the burners at all. Booked at nine, sorted by one, and the caps left cleaner than he found them.
Ines R.
Ice maker filled but dropped small hollow cubes that stuck together in the bin. The fill valve was weak and the water line had a kink from the original install. Cubes are solid again.
Thea K.
Simmer dropped out completely on the left side, then roared back. A burner orifice partly blocked since the install. Half an hour and it held low all evening.
Petra S.
The questions we get most
How quickly can someone get out to a Kirkland address?
Calls booked before about 11am usually get a same-day slot. Moss Bay, Juanita, Totem Lake and Bridle Trails sit on our regular route, so those addresses tend to get the earliest windows. Anything booked later normally lands the following morning.
What does the visit cost?
A flat $89 service call covers the visit and the full assessment, and it comes off the total in full if you approve the repair. You get a firm price for parts and labour before anything is dismantled.
When can I actually reach someone?
The phone is answered 24/7, so you can get a slot booked at two in the morning if that is when the freezer gives up. Technicians are on the road 8:00 am to 8:00 pm, seven days, and that is the window a visit will fall in.
Do you carry Viking parts on the van?
The common failure items, yes — spark modules, igniters, burner caps and orifices, oven sensors and elements, evaporator fans, thermistors, door gaskets, drain pumps and wash-arm bearings for the widespread model families. Model-specific control boards and sealed-system parts are ordered against your serial number.
Will a panel-ready unit come out without damaging the cabinetry?
That is a large part of the job on Kirkland condos and newer townhouses. Custom panels are removed, catalogued and reset on the original fixings. If a fixing has already been stripped by someone else, we tell you before it goes back rather than after.
Do you work on gas ranges as well as electric ovens?
Both. Sealed-burner gas ranges and rangetops, dual-fuel combinations and electric wall ovens. Gas work includes manifold pressure checks and leak testing on every visit that touches the gas train.
My unit is fifteen years old. Is it still worth repairing?
Usually. Viking professional equipment is built around serviceable, individually replaceable components, and parts availability on the common model families is still good. Where a repair genuinely does not make financial sense we say so — it is a short conversation and it costs you nothing.
Are you affiliated with Viking Range, LLC?
No. We are an independent repair company. We are not an authorised Viking service agent and we are not endorsed by Viking Range, LLC — we use the name only to describe the equipment we work on.
What should I have ready when I call?
The model and serial number from the plate — behind the kick panel or the door frame on most ranges, on the interior wall of a refrigerator, and on the tub edge of a dishwasher. Then how long the fault has been happening and whether anything changed just before it started.
Tell us what it is doing.
Model number and a plain description of the symptom is enough to start. Calls placed before 11am in Kirkland usually get a same-day window. The visit is a $89 service call, credited in full against an approved repair.
Crews out 8:00 am – 8:00 pm, seven days · the phone is answered 24/7
